Angela Flores is a six year old with some minor developmental delays caused by traumatic birth. She has recently been diagnosed with a brain tumor and her prognosis is poor. The health care team is trying to determine goals of care and a develop treatment plan.
Angela lives with and is cared for by her paternal grandparents, Jean and Rod, but there is no formal custody arrangement in place. Angela’s parents have separated and her mother, Tina, has moved to Ontario to seek work on the understanding that she will send for Angela when she finds a job and an apartment. Tina is in regular contact with the health care team by phone. Angela’s father, Aaron, is sporadically involved in her life, coming and going unpredictably.
Angela’s grandparents are advocating for comfort measures only while Tina wants to pursue active, aggressive treatment and is asking whether there are any research studies that Angela could be enrolled in. Aaron is currently in town and he wants to involve a homeopath in Angela’s care.
Jean and Rod appear to be frustrated with both Tina and Aaron and feel that they are best placed to make decisions for Angela. Meanwhile, both Tina and Aaron emphasize that they are Angela’s parents and expect to be involved in decision making. They get very upset when they perceive that decisions have been made without them. There have been a couple of family meetings involving all four adults, and every time someone has stormed out of the meeting.
Jean and Rod are worried that Angela will be significantly distressed by he whole process of getting treatment as it will significantly disrupt her routine and there is another family member who recently died of cancer and Jean and Rod say that his treatment was painful, ineffective, and resulted in a “bad” death. Jean and Rod are also very unwilling to involve Angela in any discussions about her diagnosis, prognosis, and treatment, saying that “there’s no way she can understand and it will just upset her.”
The health care team is also divided regarding what they believe are appropriate goals of care for Angela and some members who have worked with Angela for a long time are experiencing significant moral distress at the prospect of moving to palliative care. They also aren’t sure how to approach conversations with the family given the level of conflict present, and are concerned that the conflict between the adults is interfering with making appropriate decisions for Angela.
How might you approach this situation?